Please note that our service is strictly self-managed. While we maintain the ideal working condition of our servers 24/7, we do not manage or offer support for customer's VPS. In other words, we do not assist with installing and configuring applications, troubleshooting, recovering from backups, etc. – these are sole responsibility of the Customer.

Our working hours are 10:00 AM till 7:00 PM EST.

Sales - Any sales related questions

Technical support - If you experience technical issues with our service

Billing - Cancellations, refunds, other billing inquiries

Abuse - All issues regarding abuse originating from our servers